DON’T RUN OUT OF GAS!!! When you allow your tank to run completely out of gas, you create a potential safety hazard. If a gas valve has been left open, an appliance moved or a gas line disconnected, a gas leak could occur when gas is pumped into your empty tank. For your convenience, safety and comfort don’t run out of gas. Keep your tank checked and call us before you run out. For your convenience, please see the section titled, “How to Read Your Propane Tank Percentage Gauge”. If you allow us to set up your gas deliveries on AUTOMATIC ROUTE DELIVERY, our route salesman will check your tank on a regular basis and deliver gas as needed.

IF YOU DO RUN OUT OF GAS, we are required to follow certain procedures in making a gas delivery if the tank is completely out of gas:

1. The customer or other responsible adult must be home in order for us to delivery gas and perform a leak test. This must be done in order to put the system back into operation. IMPORTANT: IF YOUR TANK IS COMPLETELY OUT OF GAS AND A RESPONSIBLE ADULT IS NOT AT HOME, WE WILL BE UNABLE TO DELIVER THE GAS AND TURN THE SYSTEM BACK ON.
2. A qualified gas employee must conduct the leak test and must re-light all pilots and put appliances back into service.
3. Since this is a time-consuming process, there will be a charge for this service.
4. Automatic Route Delivery customers whose account is paid when their route salesman runs their route will be exempt for any out of gas service charges.

You may save yourself the added cost and the inconvenience of being out of gas by checking your tank or by participating in one of our programs designed to keep you from running out of gas.

See Carbon Monoxide